SHIPPING POLICY

At nehakhullar.in, we strive to deliver your orders in a timely, secure, and transparent manner. Please read our shipping policy carefully before making a purchase.

1. Made-to-Order Styles

  • Many of our garments are made-to-order to ensure uniqueness and minimize waste.
  • Shipping timelines for made-to-order styles range from 2 to 5 weeks, depending on the complexity of the design and production time.
  • Each product page will clearly mention the estimated dispatch time under the “Shipping SLA” section.

2. Payment & Order Processing

  • Orders are processed only after full payment has been received.
  • Once payment is confirmed, an order confirmation email will be sent to you.
  • Processing and dispatch timelines vary as per product type (ready-to-ship or made-to-order).

3. Shipping & Delivery

  • We offer domestic and international shipping.
  • Estimated delivery timelines:
    • Domestic: 3–7 working days post dispatch
    • International: 7–15 working days post dispatch
  • Delivery delays caused by natural calamities, customs clearance, or logistics partner issues are beyond our control, but we will do our best to keep you informed.

 

4. Shipping Charges

  • Free shipping may be available for orders above a certain value (details on checkout page).
  • Shipping charges for international orders are calculated at checkout based on destination and package weight.

5. Tracking Your Order

  • Once dispatched, a tracking number and link will be shared via email/SMS.
  • You can monitor the delivery status using the link provided.

6. Incorrect Address / Failed Delivery

  • Please ensure that the shipping address and contact details provided are accurate.
  • In case of failed delivery due to incorrect address or unavailability, re-shipping charges may apply.

7. Custom Duties & Taxes (For International Orders)

  • Duties and taxes applicable on international orders are not included in the product price or shipping fee.
  • These will be charged by the destination country, and the customer is responsible for payment.

If you have any queries regarding shipping or need assistance with your order, feel free to contact our support team at contactus@nehakhullar.in

 

Company Name: Aahwaan Creations 
Name & Address Of The Manufacturer/Packer/Importer/Marketed by - 
Address: F90, 1st Floor, Nit 3 Faridabad, Haryana, India 101213 
Customer Support Email Id: Contactus@nehakhullar.in
Customer Support Contact Number: +91 9873337073
GST: 06ANMPG3087G2ZW